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Call Us At: 020 7228 8546
Last updated: August 2026
This Privacy Policy explains how Professor Michael Henein (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website.
We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Email: appointments@michaelhenein.co.uk
Phone: 020 7228 8546
Address: 16 Devonshire Street, London W1G 7AF, United Kingdom
2. Information We Collect
We may collect and process the following types of personal data:
- Name
- Email address
- Phone number
- Information submitted through contact, enquiry or appointment request forms
- Any other information you voluntarily provide
- Technical data such as IP address, browser type, and device information
3. Special Category (Health) Data
Our appointment and contact forms ask you not to include detailed medical information at the enquiry stage. If you nonetheless choose to share health-related details, such as a brief note about your symptoms or referral, this is treated as special category data under UK GDPR and is processed only with your explicit consent, for the purpose of arranging and preparing for your consultation.
4. How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries and appointment requests
- To arrange, confirm and follow up on consultations
- To provide medical or professional information and services
- To improve our website and user experience
- To maintain website security and functionality
- To comply with legal and regulatory obligations
5. Lawful Basis for Processing
Under UK GDPR, we process your personal data based on one or more of the following lawful grounds:
- Your consent
- Performance of a contract
- Compliance with a legal obligation
- Legitimate interests, where such interests do not override your rights
6. How We Store and Protect Your Data
We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, unauthorised access, disclosure, or alteration.
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, to provide ongoing clinical care, or to meet legal and regulatory requirements, including those set out by the General Medical Council and NHS records retention guidance where applicable.
7. Sharing Your Information
We do not sell, rent, or trade your personal data.
Your information may only be shared with:
- Trusted service providers who assist in operating our website (under confidentiality agreements)
- Clinics and diagnostic partners involved in your care, where relevant to your consultation
- Legal or regulatory authorities where required by law
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic, and to load embedded content such as our practice location map.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality, including the map on our Contact page.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at appointments@michaelhenein.co.uk.
10. Third-Party Links
Our website may contain links to third-party websites, including academic and research profiles such as ResearchGate. We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: appointments@michaelhenein.co.uk
Phone: 020 7228 8546
Address: 16 Devonshire Street, London W1G 7AF, United Kingdom